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Procurement

AI Procurement Questions Every Business Should Ask

The essential questions to ask any AI vendor before committing to a purchase.

Who this is for

Any business buyer evaluating AI vendors for the first time.

Guide Content

Before signing with any AI vendor, work through these questions. Use the responses to build your evaluation, not just as an administrative checklist.

Capability Questions

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What specific tasks does your product perform?

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Can you demonstrate it in an environment similar to ours?

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What does a typical deployment look like for an organisation of our size?

Evidence Questions

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Can you share outcome data from a comparable client?

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Can we speak to a reference customer?

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What went wrong in your last three implementations, and how was it resolved?

Implementation Questions

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What data do you need from us, and in what condition?

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What internal resource do we need to commit?

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What is your realistic go-live timeline for us?

Compliance Questions

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Which certifications do you hold?

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Where is our data stored and processed?

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What is your breach notification process?

Commercial Questions

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What is the full cost including implementation and ongoing support?

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What are the exit terms?

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Is renewal pricing fixed or subject to increase?